F.A.Q.
Profis-24 FAQ – Antworten auf die wichtigsten Fragen rund um unsere Dienstleistungen
The costs depend on various factors – ground floor, apartment size, distance, number of floors, assembly effort, packaging materials, and special services. After your inquiry, we will provide you with a customized fixed-price or hourly quote.
Yes, we can provide moving boxes, wardrobe boxes, packing materials, and protective film upon request. We are also happy to assist with professional packing and unpacking.
We recommend booking 2-4 weeks in advance . Short-notice appointments are also possible depending on availability – just contact us.
Yes, your move is legally protected and can be additionally insured for a higher amount upon request. We would be happy to explain the details to you in a consultation.
Of course! You decide whether you want to pack yourself or whether we should take care of an all-inclusive package.
Changes are possible at any time. Cancellations are free of charge up to a certain point – we will gladly inform you of the exact terms and conditions.
In case of damage, please contact us directly. We will document the incident and quickly find a solution through our insurance.